Is This You?
We are looking for An Inside Sales Representative
For Our Practice!
Our Team Is Growing! Please watch the videos below and apply if this is YOU!
About
THE COMPANY
About
THE ROLE
Everything You Need To Know:
Inside Sales Representative
Our philosophy is simple: We Believe Makeup Should Be An Accessory, Not A Necessity.
We are a boutique luxury medical aesthetics practice dedicated to helping clients look refreshed, radiant, and like the best version of themselves through personalized, natural-looking treatments and exceptional client care.
We are looking for an exceptional Client Acquisition & Sales Coordinator to help us create conversations, build relationships, convert warm leads, and confidently guide qualified prospective clients towards booking consulations and treatments.
This is not a passive administrative or traditional customer service position.
This is a relationship-driven, performance-focused sales and lead conversion role.
You will primarily be contacting warm leads-people who have already expressed interest in our services, submitted an inquiry, engaged with an offer, or previously visited our practice.
This is a high-volume outbound role with a target of aprroximately 100 outbound calls per day, along with strategic text and email follow up.
We need someone who is confident on the phone, experienced in sales, persistant withoug being pushy, and motivated by measurable results.
If you have a growth mindset, lead with integrity, enjoy building relationships, and are excited about contributing to the growth of a boutique luxury practice, we'd love to hear from you.
Please read below and apply today.
Client Acquisition & Sales Coordinator
Make approximately 100 outbound calls per day to warm leads
Respond promptly to new leads
Conduct lead screening calls
Follow up consistently with prospective clients who have expressed interest but have not yet booked
Re-engage past leads and existing clients who may be due for treatment
Build rapport and uncover each client's goals, concerns, and motivation
Ask thoughtful questions rather than simply giving information
Confidently discuss services, general pricing, booking deposits, uncertainty, or fear
Guide appropriate clients towards the next step
Directly ask for an appointment and confidently move conversations towards booking
Collect booking deposits
Help reduce cancellations and no-shows
Follow up with leads who haven’t booked yet
Send text messages and make calls to keep clients engaged.
Help turn leads into scheduled appointments.
Reach out to new potential clients during downtime
Client Success
Deliver an exceptional first impression
Build trust through thoughtful, confident communication
Help prospective clients feel informed and supported throughout while moving them toward a decision
Answer questions professionally and confidently
Represent the Aligned Aesthetics brand with warmth, integrity, and professionalism
CRM & Administrative Support
Maintain accurate CRM notes and documents
Complete appointment confirmations and follow up communications
Keep records of client interactions.
Track activity, bookings, and conversion performance
Maintain follow-up tasks and ensure leads do not fall through the cracks
Complete other light administrative follow up related to client acquisition and booking
Follow-Up:
- Confirm appointments and answer any client questions.
- Keep records of all client interactions.
- Follow up with no-shows to reschedule.
Team Collaboration:
- Work with the team to improve booking strategies.
- Share client feedback to enhance the process.
- Help reduce missed appointments.
RESULTS:
Completing expected outbound activity
Respond within 3 minutes during open hours (when not on other calls) to new leads.
Creating meaningful conversations with warm leads
Following up thouroughly and consistently
Identify client needs and motivation
Handling objections professionally
Collecting required booking deposits
Maintaining accurate CRM documentation
Meeting or exceeding established booking & lead conversion KPI's
Keep the CRM 100% updated by the end of each day.
Answering questions, overcoming objections, and helping clients feel excited and confident
Managing scheduling changes or appointment needs
Supporting our current and potential clients with care and attention from the first interaction
REQUIREMENTS:
Previous sales experience required.
Demonstrated success converting leads, closing sales, booking appointments, or meeting sales goals
Confident making high-volume outbound calls
Comfortable discussing pricing, deposits, financing, and asking someone to book
Strong communication and relationship-building skills
Persistent and comfortable with consistent follow-up
Organized with excellent attention to detail.
Able to handle sensitive information with care.
Comfortable using scheduling and CRM software.
Works well both independently and with a team.
Proven success in converting leads into bookings.
Coachable and willing to learn and follow established scripts, processes, and sales techniques
Comfortable being measured against activity, booking, and conversions KPIs
Experience strongly preferred in:
Phone-based sales
Inside sales
Lead conversion
Appointment setting
Consultative sales
High-ticket sales
Medical Aesthetics and med spa sales
Plastic surgery or cosmetic dentistry
Wellness or elective healthcare sales
Client acquisition
Medical aesthetics experience helps, but strong sales ability, confidence on the phone, follow-through, coachability, and the ability to convert conversations into appointments matter more. Treatment and service education will be provided.
LOCATION:
Remote - United States
Potential to move in-house in the future
COMPENSATION/SCHEDULE:
Base salary: $18.00/hour + commission
Commission Incentives:
Based on lead conversion, booked appointments, completed treatments, and monthly KPI targets
Part-time: 20-25 hours/week, with potential to go FT
Monday, Wednesday, Friday 9:00am-2:00 pm ; Tuesday & Thursday 2:00 pm-7:00 pm (EST)
Applicants should be consistently available during these hours.
Who Are We?
Our Team & Mission
Our Culture & Values
At Aligned Aesthetics, we believe skills can be taught, but character matters.
We are seeking an individual who shares our values and is eager to grow within a business that is dedicated to excellence.
Our Ideal Team Member:
Has a Growth Mindset
You are always looking for ways to improve, learn, and become better at what you do. You welcome feedback, embrace challenges, and take ownership of your personal and professional development.
Leads with Integrity
You do the right thing even when no one is watching. You are honest, trustworthy, dependable, and take responsibility for your actions and results.
Takes Ownership
You don't wait to be told what to do. You proactively solve problems, follow through on commitments, and take pride in your work.
Believes in Exceptional Client Care
We are a boutique luxury practice. Every interaction matters.
We go beyond simply answering questions or scheduling appointments. We strive to make every client feel welcomed, valued, supported, and cared for from their very first interaction with our practice.
Values Relationships
We believe relationships are at the heart of everything we do.
We prioritize genuine connection with our clients and support one another as a team. While we maintain professionalism and healthy boundaries, we strive to create an environment that feels warm, welcoming, supportive, and collaborative.
Pursues Excellence
Average is not our standard.
We are committed to continuous improvement, attention to detail, and delivering an exceptional experience for every client.
If you are looking for a position where you can clock in and clock out, this role is probably not the right fit.
If you are excited by growth, accountability, meaningful relationships, and making a real impact, we'd love to meet you.
Office:
6001 Cochran Rd. #404B, Solon, Ohio 44139, US
Call
(440) 537-2786
Email:
Site:
www.alignedaestheticscle.com